Benefits of outsourcing support vis-a-vis internal support team:-
On Demand access to a pool of Oracle skills that would be impossible to recruit.
Low cost 24x7 support & management of mission critical applications.
Greater Return on Investment against that got from an in-house support team.
Allowing in-house team to focus on higher level tasks that add business value.
Reduction of employee related risks such as unplanned leave/sickness/resignation.
Quicker problem rectification leading to less downtime, less costs and increased efficiency.
We offer comprehensive support services which includes Functional, Technical and DBA support. Our Oracle E-Business Suite/Fusion Support teams have the technical resources and tools to manage, maintain, support and administer your Oracle environment around the clock. Our service allows our clients to focus on their core business while we monitor and manage their Oracle E-Business/Fusion infrastructure for availability, performance and resilience.